Terms and Conditions
Apex Lock & Key | Effective Date: January 1, 2026
SMS Messaging Terms and Compliance
1. Program Description
This messaging program sends appointment confirmations, reminders, service follow-ups, review requests, and customer support communications to customers who have submitted an inquiry or booked an appointment with Apex Lock & Key through our website at , or via our scheduling forms, and have explicitly opted in to receive SMS notifications. If you call us and we are unable to answer, you may receive an automated text message in response. By calling our business phone number, you consent to receive this follow-up text.
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to or call during business hours.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. Consent to receive SMS messages is not a condition of purchase. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website (the "Site") is owned and operated by Apex Lock & Key ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply.
Services
Apex Lock & Key provides services to customers including appointment scheduling, service consultations, and related communications. We reserve the right to modify or discontinue services at any time.
Intellectual Property
This Site and all materials available on the Site are the property of Apex Lock & Key and are protected by copyright, trademark, and other intellectual property laws. You may not modify, copy, reproduce, or distribute any material from the Site without authorization.
Disclaimers
The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. You agree to indemnify and hold harmless Apex Lock & Key from any claims arising out of your use of the Site or breach of these Terms.
Limitation of Liability
To the maximum extent permitted by law, Apex Lock & Key shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Apex Lock & Key operates. Any dispute arising under these Terms shall be resolved through binding arbitration in that jurisdiction.
Changes to Terms
We may update these Terms from time to time. The latest version will always be available on our website.
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Apex Lock & Key
By using our website and services, you consent to these Terms of Service.
